BRAIN FORCE CRM - Focussing on the customer
BRAIN FORCE CRM offers to marketing, sales or call centre staff a complete overview of all customer relationships, including family members.
What is more, BRAIN FORCE CRM may be used for customer management by insurance brokers and investment consultants. Other systems, e.g., for commission invoicing, can be easily linked with it.
All relevant customer data
BRAIN FORCE CRM enables a complete overview of customer relationships within a matter of seconds. Monthly liquidity available for other contracts is displayed. For B2B, balance sheet or P&L data are also shown, as well as a graphic representation of the company structure.
Optimal preparation of campaigns
BRAIN FORCE CRM provides predefined analysis of data. As an alternative, you may manually select parameters for queries or use evaluations from your own data warehouse, which can be connected to BRAIN FORCE CRM using an interface.
Excellent handling of campaigns
Statistical campaign analysis starts immediately after its launch. Using easily understandable graphics, you have everything under control and may take counteractive measures in good time if needed. BRAIN FORCE CRM facilitates successful and efficient marketing and sales promotions.
Expedited sales processes
With BRAIN FORCE CRM you have direct access to integral applications of BRAIN FORCE FINAS Suite. All systems work perfectly together: For instance, when opening BRAIN FORCE Finanzanalyse Center, it uses customer data from BRAIN FORCE CRM. New information gathered during the sales discussion is of course transmitted to BRAIN FORCE CRM, just as quotations and details of applications.
Link with commission systems
Are you working with freelance insurance brokers? If so, you should use BRAIN FORCE CRM for contract management. Application and customer data are automatically transmitted to the external system for commission invoicing using standard interfaces. You may view the commission account balance at any time online using BRAIN FORCE CRM.
"The advisor may answer customer requests within seconds. This results in increased client satisfaction and more efficiency. Also, the solution is self explanatory and intuitive. This can be seen from the users' positive feedback."
Claudia Michaelis, team leader sales systems,
BW-Bank, Stuttgart