Microsoft CRM has been developed to address the requirements of medium sized companies – and to support you in developing profitable customer relationships.

 

The integrated modules for sales and customer service enable staff to share all customer data between different teams and departments. Furthermore, special sales tools are available. Recurring processes are automated, thus relieving staff from time-consuming repetitive activity. Microsoft CRM thus supports a highly efficient sales force and enhances customer service, resulting in more profitable customer relationships.

 

Microsoft CRM provides business critical information on your customers and their needs to your executives. Added into the system is data on the development of your company. All staff requiring this data is provided with access. Thereby Microsoft CRM ensures that your managers are able to take informed decisions to increase the sales success.

 

In the design of the system, a low total cost of ownership has been a particular consideration. Implementation and customising of Microsoft CRM is easily accomplished. In addition, the application can be maintained and enhanced efficiently. BRAIN FORCE SOFTWARE is a Microsoft Business Solution partner providing an excellent quality of service and support. This ensures a rapid return on investment at a low TCO.

 

Motivate your staff by providing them with a system which is easy to operate. The intuitive and logical user interface meets this aim. The GUI may be accessed through Microsoft Outlook and / or a browser – at any time from anywhere.

 

Microsoft CRM offers fully integrated functions for sales and service. The system collaborates in an optimum way with
Microsoft Office applications. It is based on the .NET platform, facilitating integration with ERP systems, third party applications or web services. What's more, enhancements to meet company specific applications are easy to achieve.

 

Parallel to the successful development of your business or in introducing new product lines, your requirements will grow significantly. Microsoft CRM provides the flexibility and scalability you need to respond to increases and changes to your requirements.

 

BRAIN FORCE SOFTWARE is a leading partner of Microsoft Business Solutions and customises Microsoft CRM to suit your requirements as well – please ask for information from us!

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