BRAIN FORCE takes over SolveDirect.com Internet-Service GmbH thereby extending its product portfolio in the “Software as a Service” range.

 

Progressive organisations face up to global competition by constantly increasing their ICT efficiency. In order to add value, they focus on optimizing

 

 

BRAIN FORCE has put itself in a position to meet these requirements by completing its IT management suite by the acquisition of SolveDirect's solutions and services. These can now be offered to customers and business partners as “Software as a Service” – on demand!

 

As a professional managed services provider, BRAIN FORCE is able to provide tailored services in combination with innovative products, high availability and reduced cost ensured.

 

SolveDirect provides IT service management software which is fully compliant with the ITIL standard. The company's SD.bridge software is a web-based data clearing platform which links helpdesk systems between customer and supplier. It enables automated electronic data exchange which greatly accelerates and simplifies service management processes. SD.Cube is a web-based service management platform for service providers offering their customers support and services on demand. ServiceDesk SD² allows the tailored deployment of helpdesk service management functions in line with customers' needs and growth targets.

 

For more information, please go to