Telephone Systems Mgt.
INKAS-SQL
Quite a number of companies operate a cluster of telecommunication systems from various manufacturers and employ different technologies (classical PBX as well as voice over IP), which are spread across various locations. These heterogeneous networks may be administered from a single platform using the integrated monitoring and billing system for private telecom systems (PBX) INKAS-SQL. No comparable system exists in Europe. Of course you may also manage homogeneous system landscapes with INKAS.
INKAS covers the full range of functions from system administration to charging and billing, directory and information systems, error reporting and alarm reporting to order management and load and traffic monitoring.INKAS is designed in a modular way and may be expanded, enabling the use of customer specific systems for acquisition, administration and analysis of user, extension and system or networking data. Modules may be used in individual applications or as a package.
INKAS-SQL combines the management of classical telecom systems with new IP based systems, thereby supporting companies in pursuing a smooth migration to VoIP.
- Administration of large, distributed heterogeneous telecommunication networks
- Simultaneous operation of equipment from different manufacturers (Siemens Hicom / HiPath, Alcatel, Ericsson, Meridian, CISCO Call Manager)
- Management of employee / subscriber master data, ad hoc changes and creation of authorisations, collective numbers, short cuts, key assignments
- Consumption based billing of all telecom costs, private calls, individual tariffs
- Fault management, controlling functions for service level agreements
- Network wide load metering and analysis of traffic data
- Electronic directory, customisable, with automatic dialling