The Insurance Group HanseMerkur manages to consult their customers better with a solution which is as ambitious as elegant. On the basis of BRAIN FORCE CRM, HanseMerkur has implemented Sales-Information-Portal VIS@, a portal that groups all the contact information online. Since the beginning of the year, the sales partners of HanseMerkur have access to all customer data via UMTS – practically from every living room. That means: More efficiency for handling customer contacts and data and an advanced consulting capability, which is what considerably increases customers’ satisfaction.

You will find more comprehensive information in the Success Story.